When it comes to claims you can count on Knoxville Roofing to have your back
At Knoxville Roofing, we use that very same database information to make absolutely certain that your insurance adjuster has included, line by line, such damage as we have determined need to be repaired. To make sure you don't pay a cent more than you deserve to.LET. US. HELP.
Wind Damage, Hail Damage and Storm Damage
On an asphalt roof, hail damage looks like a dark spot, or bruise, where the roofing granules have been knocked away. In some cases you may find holes, cracking, or missing shingles on roofs with hail or storm damage. After a tornado or hail storm, you may notice split seams and torn or missing shingles.
This can result in leaking and serious water damage, which can lead to mold formation and wood rot, which can compromise the structural integrity of your roof resulting in collapse. In severe wind storms, it is common for shingles or sections of the roof to be missing altogether.
Common Signs of Roof Damage:
- Missing shingles
- Bruises or dented asphalt shingles
- Cracked or broken tile, slate, or concrete shingles
- Granules collecting in gutters or downspouts
- Rotted or torn rubber boots around pipes
- Leaks in your roof or ceiling
CHANGE OF REGULATION
With all the changes to the laws and regulations it can be hard to know where to start, Best Choice Roofs has you covered.
Over the past several years, Insurance companies have significantly changed the way they process homeowner claims. Whereas the company representatives used to require that you get several bids and they then evaluated those bids to determine a set cost/replacement value for your claim, that process has now gone away.
Today, your insurance adjuster will determine the scope of work and total cost using a database program called Xactimate®. No matter what cost the roofing contractor may say is needed, that is ALL that the insurance company will pay.
At Knoxville Roofing, we use that very same database information to make absolutely certain that your insurance adjuster has included, line by line, such damage as we have determined need to be repaired. Our familiarity with Xactimate®, allows us to to work more closely with your adjuster to guarantee that all damage is covered by your policy.
CLAIMING INSURANCE
Let us help. We use that very same database information to make absolutely certain that your insurance adjuster has included, line by line, such damage as we have determined need to be repaired.
When you think your roof may have sustained damage, first call a qualified contractor such as Knoxville Roofing. We are licensed, bonded, insured and a member of BBB. We will come out, inspect for damage, and, if found, do emergency repairs only. After damage has been determined by your roofer, then you need to call your insurance agent and they will give you a claim number. Do not lose that number as it will be used by all parties to settle your claim.
You will then need to schedule a time to meet the adjuster at your home and see that they climb on your roof to properly assess damages. After the adjuster has actually seen the damage, they will provide you with an estimate of the amount they have determined to repair your home. If that amount is different than the cost estimate we gave you, simply forward the adjusters estimate to us and we will make direct contact with the insurance company to reach an agreed upon settlement. Once work is completed to all parties satisfaction, then, and only then, we will request payment in full for our services.
WHY CHOOSE US
- Constant Owner Interaction means no project manager or multiple people trying to make decisions.
- The Highest Quality Products and with many small details that often go unnoticed by other contractors, let's take your roofing project to the next level.
- Quality Control. The owner is hands on throughout the project, if any problems or issues arise they can be dealt with immediately.
- Nonstop Communication - The key to the success of your project is good communication. And, a big part of communication is listening. From the beginning of a project to its end, our company places a high priority on listening - to you, your needs and wishes.
- We Keep Our Promises - Trust is the cornerstone of our long-term success. We have served thousands of happy clients and look forward to serving you!